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UserVoice Drops Beta Tag, Lets You Capture User FeedbackOpen in New Window
"When UserVoice launched its hosted solution for companies looking to harness user feedback a little over 7 months ago, we wrote it could well be a replacement for e-mail when it comes to aggregatin read more »
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U.K. companies offered 'password amnesty'Open in New Window
Cryptocard is offering U.K. businesses the chance to test the company's remote access login service for free until year-end. In return they must complete the trial by 12/31/2008 and provide customer read more »
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RightNow CRM update fleshes out feedback loopOpen in New Window
Chris Kanaracus reports, "RightNow CRM users can now automatically send customers a survey following an online chat session with an agent..." read more »
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